Lifecycle

Software Maintenance & Support

Typical engagement: $6k–$18k / month · Ongoing, month-to-month

What this is

Ubikon runs post-launch maintenance as a monthly product squad: $6k–$18k/month, ongoing month-to-month with no minimum term and 30 days notice. Each month covers infrastructure and monitoring, dependency and security updates, on-call bug response, and small features shipped on the same weekly-build cadence as a full build — scoped and agreed each month, not a vague retainer. It applies to products Ubikon built and, after a codebase audit, products other teams built.

What you get

Concrete deliverables, not a vague promise.

  • Monitoring and infrastructure kept healthy: uptime alerting, error tracking and verified backups
  • Dependency and security updates applied on a schedule, each one recorded in the written changelog
  • On-call bug response triaged by severity — included in the monthly price, never a separate invoice
  • Small features shipped on the standard weekly cadence: a build to open, a video walkthrough, a changelog
  • A line-item scope agreed at the start of each month, so the invoice maps to work you approved

How we build it

Stack and architecture for a typical build.

Whatever your product already runs on — the squad maintains your existing stack rather than migrating you to ours. Our own default stack (Flutter, Next.js, FastAPI, PostgreSQL/MongoDB) is what we keep five live SaaS products running on, so the monitoring and update habits on this page are practiced daily on our own infrastructure, not invented for clients.

Architecture diagram: Live product → Monitoring → Triage → Weekly buildsignalsalertsscoped fixdeployLive productin productionMonitoringuptime + errorsTriageby severityWeekly buildfix + changelog
Named case studies for this service are pending client permissions (see our comparison page for the honest version of this section right now). We won't publish invented ones.

Pricing

Where the number comes from.

The $6k–$18k / month range above is priced from real delivery data across 300+ completed projects — not a day rate multiplied by a guess. A full itemized breakdown by phase is available on a scoping call, or get a rough one now from the calculator below.

Open the cost calculator

The honest comparison

Monthly squad vs ad-hoc fixes vs hiring in-house

If your product generates enough sustained work to keep a full-time engineer busy, hire one — the squad exists for everything below that line.

 Monthly squad (Ubikon)Ad-hoc fixes when things breakHiring in-house
Response time to a bugOn-call response included; bugs triaged by severity, not first-comeStarts with finding someone available, then agreeing a quoteImmediate during the hours you staff
Cost shape$6k–$18k/month, line-item scope agreed monthly, no minimum termCheap in quiet months; unpredictable spikes exactly when things breakFull salary plus hiring cost, regardless of workload
Knowledge retentionDecisions written down at the time; docs and changelog stay currentContext rebuilt from scratch on every new engagementDeepest of the three — but concentrated in one person
Risk when a person leavesLow — repo, docs and full IP are already yoursTotal — the next contractor starts from zeroHigh — a resignation can walk out with the product knowledge
Best fitA live product that needs steady care, not a full-time hireA product with few users, where downtime costs littleEnough sustained work to keep a full-time engineer busy

Process

Ongoing, month-to-month, start to launch.

  1. Audit or handover

    If Ubikon built the product, the docs and decision log already exist. If another team built it, a codebase and infrastructure audit comes first, so month one is scoped from evidence.

  2. Agree the month's scope

    A line-item list of fixes, updates and small features, agreed up front — priced by what actually ships, not a vague retainer.

  3. Weekly builds

    The same cadence as a full engagement: a build you can open, a video walkthrough, a written changelog — every week.

  4. Leave whenever

    30 days notice, no minimum term. IP, repo and docs are already yours, so offboarding is a formality, not a project.

Straight answers

What buyers ask about this service

Do you maintain apps you didn't build? +

Yes — after a codebase and infrastructure audit. The audit establishes what is actually there — test coverage, deployment story, dependency age, monitoring gaps — so the first month is scoped from evidence rather than optimism. Products Ubikon built skip this step, because the docs and the written decision log already exist.

What does a maintenance month actually include? +

Four things, every month: infrastructure and monitoring kept healthy, dependency and security updates, on-call bug response, and small features shipped on the weekly-build cadence — $6k–$18k/month depending on product size and how much ships. Scope is agreed as a line-item list at the start of each month, so the invoice maps to work you approved. It is the wrong fit for regulated compliance operations — HIPAA-grade clinical work or certified audit trails need a specialist firm.

What if we want to leave? +

Thirty days notice, and there is nothing to extract: full IP transfer already holds, the stack is mainstream (Flutter, Next.js, FastAPI, PostgreSQL), and architectural decisions were written down when they were made. Leaving being easy is deliberate — it is exactly why staying is safe rather than sticky.

How fast are bugs handled? +

Triage by severity, not first-come: a production outage jumps the queue, a cosmetic issue rides the next weekly build. On-call bug response is included in the monthly price, never a separate invoice. We do not publish a minutes-based SLA — a number invented for a sales page is worse than an honest triage policy — and we work 10:00–19:00 IST, Mon–Sat, which teams needing round-the-clock coverage should weigh.

One call. One fixed number.

Tell us about your software maintenance project.

30 minutes, no deck. A fixed quote follows within 48 hours.